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Returns and Warranties

At HXT we are proud of the products we sell and stand behind them. HXT warrants all of its products to be free from manufacturing defects for a period of one year from the date of your purchase.

If for some reason you have an issues with a product you purchased from Heat X-Change Technology Company you can return it using a company supplied RA form.

If possible your product will be repaired or replaced at the discretion of HXT.

This warrantee will be considered null and void if the product is returned and we find it has been abused, has been subjected to overheating or is in any other way misused.

A Return Authorization Form (RA) is required prior to your returning the product to HXT (Heat X-Change Technology Company)

Please click on the link to go to our Returnís Authorization Form and fill out all information as it is required.

Once the form has been received and reviewed, if applicable HXT will send you your Return Authorization number.

Please send the product back to HXT, in a postal approved, prepaid-postage shipping package. Make sure you have your RA number listed prominently on the outside of your package.

Please be sure you keep your tracking number handy so that you can track and follow up on your shipment.

Again, we value your patronage in purchasing our products and we firmly believe are products go above and beyond in keeping you warm, both inside and out in the elements.

Ordered these gloves after seeing it on your website, delivered in about 3 days! These Gloves ROCK! Itís been really cold in Pennsylvania and I walk every day (OUTSIDE). Took them out for a test walk today (itís about 16 degrees) Ė Low and behold my fingers were warm and as I finished my walk (about Ĺ hour) I actually took them off because my hands were too warm. Too Warm, Raynaud sufferers wonít believe it, its unheard ofÖ..Love them! Thank you for making my walks very enjoyable and for helping me feel normal again!
Michelle H. HXT Customer

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